Laurastar does not sell, share or trade your personal information collected online with third parties. Personal information collected online will be strictly for internal use only to help improve the user experience of our website, products, and services.
- Name
- Delivery/Billing Address
- Email Address
- Telephone Number
- Mobile Number
- Date of Birth
- Gender
The personal information we collect from you will be used in some or all of the following ways: 
- To deliver the products you have purchased 
- To update you on the delivery of the product and for customer support purposes 
- To provide you with relevant product information
You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.

You can update your personal information at any time by accessing your account on the

Laurastar HK ensures that all information collected will be safely and securely stored.
We protect your personal information by: 
- Restricting access to personal information 
- Maintaining technology products to prevent unauthorized computer access - Securely destroying your personal information when it’s no longer needed for our record retention purposes
Your rights in relation to your Personal Data 

You have the right to:
- check whether we hold any of your Personal Data;
- access your Personal Data held by us;
- require us to correct or delete any Personal Data which is inaccurate;
- ascertain our policies and practices (from time to time) in relation to Personal Data and the type of Personal Data held by us;
- opt out from receiving direct marketing materials from us at any time.

If you wish to delete your data, please write and address to:
Laurastar HK - Service Center
Room 505, Floor 5, Houston Center, 63 Mody Road
Tsim Sha Tsui, Kowloon, Hong Kong

Or email to

Email address:
For enquiries, please contact Our Customer Hotline, which can be found on Our Website or Our App.
In accordance with the Ordinance, we have the right to charge you a reasonable fee for the processing of any Personal Data access request.

We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from Laurastar Online Sales website.
In exceptional circumstances, Laurastar Online Sales may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes
Laurastar HK is committed to complying with the Privacy Act and the National Privacy principles.

When you visit Laurastar Online Sales our company servers will automatically record information that your browser sends whenever you visit a website. This data may include: 
- Your computer’s IP address 
- Cookies that may uniquely identify your browser or your Laurastar Online Sales account 
- Webpage you were visiting before you came to our site

- The pages within Laurastar Online Sales you visit 

- The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This data will not be used in association with any other personal information.

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Laurastar HK uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Laurastar HK may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. LAURASTAR HONGKONG does not share any information with third parties for any unknown or unrelated uses.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Laurastar HK uses various technologies to collect and store information when you visit and this may include sending one or more cookies or anonymous identifiers to your device. We use cookies and anonymous identifiers to improve your experience on the site and ensure the site is optimized for your device. We also use cookies and anonymous identifiers when you interact with services we offer to our partners, such as advertising services.

The types of data we may collect from you when you visit the Sites include:
- information about the type of browser you use;
- details of the web pages you have viewed;
- your IP address;
- the hyperlinks you have clicked; and
- the websites you visited before arriving at our Site.

Laurastar HK reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.

- Nothing in this Privacy Policy Statement shall limit your rights under the PDPO.
- If there is any inconsistency or conflict between the English and Chinese versions of this Privacy Policy Statement, the English version shall prevail.
- This Privacy Policy Statement shall be governed by, and construed in accordance with, the laws of the Hong Kong Special Administrative Region.
- We may change this Privacy Policy Statement from time to time by posting an updated version on the Our Website and Our App.

If you are not satisfied with the way in which we handle your enquiry or complaint, please alert us immediately by emailing